1800 835 217

Aged Care Guidance Service

At Freedom, we appreciate that navigating aged care can be overwhelming, which is why we offer a personalised aged care guidance service to assist you and your loved one.


How the service works

Our expert team of Aged Care Guidance Advisors offer free over the phone or face-to-face consultations to assist you in finding the right care option for your loved one, from short-term respite care to a comfortable home in the safety and security of a community.

This service is free, unbiased, tailored specifically for the individual, and will provide important information about access to services, fees and costs, and more.

We are here to assist you

We provide guidance and support to help you navigate and understand:

  • myagedcare.gov.au
  • Commonwealth Home Support Program Funding (CHSP)
  • Aged care Assessment Team/Service (ACAT)(ACAS)
  • Home Care Packages
  • Retirement living
  • Respite Care
  • Residential Aged Care
Free unbiased service
Over the phone or in person
Offer advice on all levels of aged care
9am – 5pm Monday to Friday
Call us if you are not too sure where to start

Would you like to speak to an aged care guidance advisor?

1800 397 369

Aveo Group Limited and its subsidiaries (collectively ‘Aveo’) will collect personal information upon your completion of this Enquiry Form. Aveo may also collect personal information in order to conduct advertisements, publications, media statements and other promotional materials associated with the guided tour and Aveo’s services and products. Aveo’s Privacy Policy (‘Policy’) sets out the principles that Aveo has implemented to deal with the collection, use and disclosure, access to, information held and what purposes. The Policy extends to the consent you give when providing personal information to us on this Enquiry Form, unless you advise that you do not consent to Aveo collecting your personal information. You can view the Policy here.

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At Freedom Care Communities, we respect your privacy and will not share your personal information. You can find out more by downloading our Privacy Policy.